How To Say No Without Being A Complete Asshole

Saying "no" to a client, friend or coworker is easier said than done...Especially if confrontation makes you want to run and hide. In today's episode we're sharing our best advice for strategically saying no - which means assessing each ask, formatting the conversation, and sticking to your guns. 

Saying no is hard but it's not always about shutting people down

Saying no can be about enforcing boundaries, reserving your time for opportunities or prioritizing yourself (and your sanity)

  • Is it easier to say no in person or over email?

  • How to say no without being an asshole

    • Time it right (immediately saying no isn't always the best time)

    • Provide "options" (I can't do this but I can do this)

    • Adjust the timeline; sometimes it's not about saying no flat out but not right now (I can't do it now but I can on this day)

Resources:

Year of Yes by Shonda Rhimes

Tayler Cusick Hollman